Review the following solutions to ensure smooth running on Access Tonic:
Recommended browser
For best use of the system, we recommend using Google Chrome browser.
Browser settings for cross site tracking
Safari
If you are using a Safari browser on an iOS mobile/tablet device, please follow these steps:
Go to the Settings app on your device.
Click into the Safari tab.
Scroll down to Prevent Cross-Site Tracking and switch it to off.
Chrome
If you are using a Chrome browser on an iOS mobile/tablet device, please follow these steps:
Go to the Settings app on your device.
Click into the Chrome tab.
Scroll down to Allow Cross-Website Tracking and switch it to be on.
Clear browser history and cache
Clear browser history and cache on a regular basis to ensure smooth running of the system.