Help & support
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By Xanthe and 1 other2 authors9 articles
- Submit a new product development ideaHave an idea to make things better? Weâd love to hear it.
- Use the Access Digital AssistantFind out more about utilising the Access Digital Assistant with Access Tonic.
- Understand conversations and ticketsLearn the difference between conversations and tickets in the Access Digital Assistant and what this means for your support experience.
- Support made simple in Access TonicFind technical help and support with Access Tonic.
- Check whether Access Tonic is downEasily review site outages.
- Add colleagues to support interactionsYou can add other people from your organisation to your support interaction.
- Reset passwordIf you've forgotten your password or can't log in to Access Tonic, you can reset your password.
- Support made simple in Access TonicFind technical help and support with Access Tonic.
- Customer support at Access explainedGet the most from your support agreement by understanding our support channels, processes, and how we prioritise and resolve queries.
