What's new?
We're pleased to announce the latest release of Access Tonic, which includes the updates below:
Guest account claiming for DesignMyNight.com
We've introduced a streamlined account creation process that allows guest users to convert their one-time purchase into a full DesignMyNight account:
Guest users can now claim their account directly from the booking confirmation email using a secure link.
Account creation option is also available during the final stages of the booking journey for immediate setup.
Leverages existing user records created during guest checkout, eliminating the need for duplicate data entry.
Secure token-based mechanism ensures safe account claiming with email validation.
Users gain full access to booking management features including ticket swaps, upgrades, and self-service modifications.
This enhancement empowers customers to easily transition from guest checkout to full account ownership, improving user engagement and retention. By providing seamless account creation at convenient touchpoints, customers can better manage their bookings and access enhanced self-service capabilities throughout their event journey.
Automatic redirect for embedded checkout completion
We've implemented automatic redirection functionality for events using embedded checkout to enhance the post-purchase experience:
Event attendees are now automatically redirected back to the client's website after completing their purchase through embedded checkout.
Provides a seamless transition from the booking process back to the event organiser's site.
Maintains customer engagement by keeping users within the client's web environment throughout the entire journey.
Configurable redirect URLs allow event organisers to direct customers to specific landing pages or confirmation areas on their website.
This enhancement improves the white-label experience for clients using embedded checkout, ensuring attendees remain within their branded environment after completing a purchase rather than staying on the DesignMyNight platform. The automatic redirect creates a more cohesive customer journey and strengthens brand continuity throughout the booking process.
How to access this update
This release is automatically deployed on Friday 5 December 2025 to all our customers along with a package of bug fixes.