What's new?
We're pleased to announce the latest release of Access Tonic, which includes the updates below:
Event Brand Widget Wizard for Access Tonic
We've introduced a powerful new version of the Widget Wizard interface that gives event organisers complete control over their Event Brand Widget customisation directly within Tonic admin:
Three colour theme options - Choose from Light, Dark, or Custom themes to match your brand identity. Light and Dark provide ready-to-use colour schemes, while Custom unlocks full colour control.
Comprehensive custom colour scheme - The Custom theme allows complete control over widget appearance including primary and secondary colours, font colours, form field styling, item labels, and footer backgrounds—ensuring perfect brand alignment.
Toggle between calendar and list views - Easily switch between calendar-style and list-style widget presentations to match your website design and event display preferences.
Enhanced event preview modal - Clicking on any event card opens a detailed preview popup displaying event time, title, image gallery, price range, venue, date, and description—allowing customers to review full event details before purchasing without leaving the widget.
This enhancement empowers event organisers to self-serve their widget customisation without technical expertise or support requests. By providing an intuitive, visual configuration interface within Tonic admin, organisers can quickly tailor their Event Brand Widget presentation to align with their brand and optimise the ticket purchasing experience for their customers.
Third-Party Partner Guest Purchase API Extension
We've extended the Guest Purchase API to enable third-party distribution partners to automatically create guest purchases with full financial tracking directly in Tonic:
Automated partner ticket sales integration - Third-party distribution partners can now programmatically create guest purchases via the extended API endpoint, eliminating the need for manual data entry through the Admin UI.
Financial tracking for partner sales - The API now supports optional financial fields including unit price, commission, and currency (ISO 4217), enabling accurate revenue reconciliation across all distribution channels.
Partner source tracking - A new partner_source field allows identification of which third-party channel each sale originated from, providing complete visibility of sales performance by partner.
Automatic cost calculation - When unit price is provided, the system automatically calculates total cost (unit_price × quantity), streamlining financial reporting and commission tracking.
Real-time inventory synchronisation - Guest purchases created via the API immediately update event capacity and attendance counts, ensuring accurate availability across all sales channels.
Full backward compatibility - The existing Tonic Ticket Scanner app continues to work without any changes. All new fields are optional, preserving current functionality while enabling new partner integrations.
Comprehensive API documentation - Updated OpenAPI 3.0 specification with complete documentation, example requests/responses, and validation rules for partner technical teams.
This enhancement empowers event organisers to expand their ticket distribution through multiple third-party partners whilst maintaining Tonic as the single source of truth for all event data. By automating partner sales integration, organisers save significant time on manual data entry, reduce errors, and gain complete financial visibility across all distribution channels for accurate reconciliation and reporting.
How to access this update
This release is automatically deployed on Wednesday 14 January 2026 to all our customers along with a package of bug fixes.