On sale from and until times
You can configure tickets to come on or off sale automatically for specific time frame.
To set an on sale from or an on sale until, follow the below steps:
From your Access Tonic dashboard, click Manage for the applicable event.
Select Edit Listing & Tickets.
Click the Ticketing tab.
Click the Cog
icon on the right of the ticket type.
To set the ticket sales date, use the On sale from and On sale until drop-down lists.
This will override any sell until times.
Click Save Changes.
Once you've set the dates, a notification shows on the customer-facing page advising when the tickets go on sale.
Applying sell until times
You can apply a number of hours before or after the event that tickets will be removed from sale.
To apply a sell until time at event level, follow the below steps:
Event level
From your Access Tonic dashboard, click Manage for the applicable event.
Select Edit Listing & Tickets.
Click the Ticketing tab.
Scroll to Ticket Functionality Options, then add the number of hours before or after that tickets will be removed from sale.
This can be set hours before event starts, hours after event starts and hours before the event finishes. This can be overridden at ticket level.
To apply sell until time to ticket times, select Yes.
Click Save Changes.
Ticket level
If you want to apply a sell until time at ticket level, this will over-ride the sell until time set at event level.
To apply a sell until time at ticket level, follow the below steps:
From your Access Tonic dashboard, click Manage for the applicable event.
Select Edit Listing & Tickets.
Click the Ticketing tab.
Click the Cog
On sell until, add the number of hours before or after the event that the ticket will be removed from sale.
This will override the sell until rule added at event level.
Click Save Changes.