Add your company name and VAT number to the event admin to automatically make the ticket purchase confirmation email double up as a VAT receipt.
Add VAT details to an event:
From your Access Tonic dashboard, click Manage for the applicable event.
Click to Edit Listing & Tickets.
Click the Ticketing tab.
In the Finance section, add VAT Number and Company Name.
Select Save Changes.
If a customer has requested a VAT receipt for a previously made purchase, follow the above steps to add the VAT details to the event, then reissue their e-ticket. The newly added details will be displayed on the new copy of the purchase confirmation email.
How to issue a VAT receipt for a previous purchase:
Check the VAT details have been added to the event admin.
Go to the Transactions tab
You can also locate the customer booking within Customer Data.
Select the booking.
Click Resend.