Add your Company name and VAT number to the event admin to automatically make the ticket purchase confirmation email double up as a VAT receipt.
Add VAT details to an event:
From your Access Tonic dashboard, click Manage for the applicable event.
Click to Edit Listing & Tickets.
Click the Ticketing tab.
In the Finance section, add VAT Number and Company Name.
Select Save Changes.
If a customer has requested a VAT receipt for a previously made purchase, follow the above steps to add the VAT details to the event, then reissue their e-ticket. The newly added details will be displayed on the new copy of the purchase confirmation email.
How to issue a VAT receipt for a previous purchase:
Check the VAT details have been added to the event admin.
Go to the Transactions tab (or locate the customer booking through Customer Data).
Select the booking.
Click Resend.