You can reserve tickets for customers, allowing them to complete their purchase at a later date with the security that the tickets have been taken off sale from the general public.
Make a reservation
To reserve a ticket for a customer, follow the steps below:
On the Access Tonic dashboard, click Manage next to the event.
Select Reserved Tickets.
Click Add A Reservation.
Complete the customer and ticket detail information.
Click Add Reservation.
Manually send purchase link to the customer.
Note: You can't reserve tickets that are sold out or no longer on sale.
A record of all current and past reservations is saved in the Reserved Tickets section of your admin. The current status of the reservation is displayed there. You can also see how many tickets have been reserved for specific dates within the Manage Sales section.
Cancel a reservation
You can cancel a reservation by following the below steps:
On the Access Tonic dashboard, click Manage next to the event.
Select Reserved Tickets.
Click Details and Link.
Click Cancel Reservation.
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