In addition to setting up tickets during the event creation process, you can also add more after the event has been submitted.
Adding ticket types
You can add ticket types to your event by following the below steps:
From your Access Tonic dashboard, select Manage for the applicable event.
Select Edit Listing & Tickets.
Click the Ticketing tab.
Click Sell Tickets.
Fill out ticket information (ticket name, description, quantity, price and time).
Click Save Changes.
Note: Once a ticket type has been saved, the allocation cannot be updated via the ticket type section of the admin. To update the ticket quantity, go the the Manage Sales section of the event admin and select Edit Allocation.
Duplicating ticket types
You can list multiple ticket options for one event page by copying multiple ticket types and just changing the necessary information such as the ticket time, price, or allocation.
Once you've created your first ticket, follow these steps to duplicate or copy it to save time when adding more tickets:
From your Access Tonic dashboard, select Manage for the applicable event.
Select Edit listing & tickets.
Click the Ticketing tab.
Scroll down to your ticket types.
Click Copy ticket located underneath the green on sale button.
Edit the existing ticket information accordingly.
Click Save Changes.
Adjust individual ticket settings
The settings of individual ticket types can be adjusted by clicking the blue cog button to the right of the ticket type. Here you are able to update the following:
Bundle Tickets: When one ticket should only be available to purchase if another type has already been purchased
On Sale From: Set if tickets are to automatically come on sale at a specific time
On Sale Until: Set if tickets are to automatically come off sale at a specific time
Min/Max per purchase: Minimum and/or maximum number of tickets which can be purchased per transaction
Fixed Quantities: Input a set of numbers which will fix the quantity for customers adding tickets to their checkout (for example: 2,4,6,8 and so on if tickets can only be purchased in pairs)
Applicable dates: Limit this ticket to certain event dates eg. range of dates, specific dates
Booking Fee Split: Use the slider to absorb some, or all, of the booking fee
You can adjust the order of the ticket types on the customer facing page by using the up and down arrows.
Reordering tickets
Arrange your tickets into their desired order using the ticket reordering tool by following the below steps:
From your Access Tonic dashboard, click Manage for the applicable event.
Click Edit Listing & Tickets.
Click the Ticketing tab.
Scroll down to Ticket Display Options (section 4), located underneath your ticket types.
Set your preferred setting from the dropdown menu (Custom, Ticket type name, Start time).
Custom: Drag and drop your tickets into the required order
Ticket type name: Orders the tickets alphabetically
Start time: Orders the tickets based on their individual start time
If selecting Custom, click the Customise button next to the dropdown.
Drag and drop the ticket types into the required order using the pop-up window that displays.
Click Save.