The promotions tool can be used to offer customers free tickets when purchasing multiple tickets. The rule the tool allows you to apply is 'buy X tickets, get X free' (for example; buy 3 tickets, get 1 free). This can be used to help drive group bookings or incentivise customers to book during quieter times of the week.
Follow the steps below to successfully set up a promotion:
From your Access Tonic dashboard, click Manage for the applicable event.
Click Promotions.
Click add promotion located on the right hand side.
Enter a promotion name - This is what will display to customers on the event calendar.
Leave status as active for it be usable and promoted on the event page and ticket widget.
Enter a description to display in the pop up box that appears when customers click on the promotion (Optional).
Apply promotion rules - for example for a buy one get one free promotion, enter 2 and 1 into the fields.
Use the drop down options if you want the promotion to be restricted to certain ticket types or dates.
Click Save.
Once the correct amount of tickets have been added to the basket, guests will instantly see their promotion applied and will detail how much they have saved.
Note: If you have a promotion set up for an event date that also has a discount code set up, then the discount code will not work and instead display a "discount codes cannot be used alongside the promotion!" message if entered.