To email a specific event date attendee list, all guests, future guests, or previous guests, follow the steps below:
⚠️Warning: When you contact past guests, you must ensure it's related directly to their booking. If you're looking to contact guests for promotional purposes, you can set up a marketing opt-in which is GDPR compliant.
From your Access Tonic dashboard, click Manage for the applicable event.
Click Email Attendees.
In the To field, select a guest list to contact.
Specific guest list: Pick a specific event date attendee list, either past dates or future dates, and certain ticket types only.
All future guests: All customers with tickets to your upcoming event.
Automated emailing: Schedule an email to send to attendees up to 72 hours before the event takes place. You can specify how many hours before each event date the email sends, with the recipient list being attendees for that event date.
Enter the email subject and message.
Complete the optional steps:
Attach a PDF file to the email.
Select if you want to receive a copy of the email.
To change the email address customers are emailed from, change the email address in the Reply-To box.
Click Send Email.
🤓Tip: To view and pause any scheduled or past automated emails, click the Automated Emailing tab then click Emails Sent tab.